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WALT FLOOD REALTY Frequently Asked Questions - FAQ Just a few notes about our Waikiki Vacation GLBT Rentals: Typically, the residential Condo units are privately owned and managed by property management firms, or by individuals. Some owners will reside in their units for the "Winter Season" for a few months, while others may come to Hawaii for a few weeks each year. And, there are some owners who never occupy their units. The Condo units we manage can be part of a hotel/resort/condominium project (i.e. Island Colony, Waikiki Banyan, etc.) or in an exclusively residential condominium building (i.e. Aloha Towers, Four Paddle, etc). The units are fully furnished. Furnishings, furniture and decor range anywhere from "budget" to "standard" to "deluxe" to "superior". But, it's important to note that there may be units in the same complex which are different from other units. Oftentimes, the rate can be based on other qualities, for example "view", "nearness to the beach", "location" in Waikiki, etc. At this time we don't manage any units that fit into the "superior" category. A BIG difference between Waikiki hotel/resort units/rooms and residential Condo units is that the hotel units will have daily maid service, a front desk, bellboys, a Concierge, and a maintenance crew that can take care of anything on a moment's notice. If your needs require or demand these types of services, you might want to consider reserving a hotel room/suite instead of a privately owned Condo unit. To confirm a reservation, a security deposit is required to firmly hold the Condo unit for the dates requested. The deposit may be make by a check, bank transfer, cash, or travelers checks. If payment is being made by check, it must be received within seven (7) days from the booking of the reservation. The deposit may be used to cover administrative costs in case of a cancellation. The security deposit is refundable and the amount will be determined after a satisfactory check-out inspection. The deposit will be used for items such as lost security/room keys, lost/damaged parking garage door openers (Genie), missing or damaged inventory, long distance phone calls, and other damages to the Condo unit. If the deposit is not adequate to cover any or all of the above, the tenant is liable and financially responsible to reimburse the managing firm and/or the owner of the unit.

Full prepayment* of the rent and appropriate taxes is due 30/90 days prior to check-in. There are no adjustments for late arrivals (hours or days), or early departures (hours or days). In addition to the rent and taxes, a cleaning fee is also required and charged.

Payment can only be made by check, money order, or bank to bank transfer of monies (call). We can accept credit card payments in advance, with a handling/service fee.

There is a minimum 10% or $45.00 (whichever is more) processing/service fee for any charges due or assessed during the occupancy. This includes any rent payments due for an extension or any charges to the security deposit.

Waikiki Vacation GLBT Condos cancellation policy is:

"High Season" (Dec 15th to April 14th, and June 15th to Labor Day)
1) 90 days + prior to arrival: $ 50.00
2) 30 days + prior to arrival: $200.00
3) Anytime during the 30 days prior to arrival:
Forfeiture of deposit and the prepayment of the rent.*

"Off- Season" (April 15th to June 14th, and September (Labor Day) to Dec.14th)
1) 30 days + prior to arrival: $ 50.00
2) 30 days to 8 days prior to arrival: $150.00
3) Anytime during the 8 days prior to arrival:
Forfeiture of deposit and the prepayment of the rent.*

*The Agent will make every effort to re-rent the Condo during the time that if was "booked", but there are no guarantees. The customer could lose 100% of their deposit and prepayment, or 50% of the total, or could have a refund of up to 90%. In the event the Condo is re-rented at a higher rate, the original customer doesn't share or participate in the difference. At the minimum, there is a $200 fee paid to the Agent.

All of our Condo units are preferably non-smoking units. Any smoke or burn damages found in the units will be at the tenant's financial responsibility to cover the cost of replacement, repairs or additional cleaning. For example: Shampooing the carpets, dry cleaning the drapes/curtains, dry cleaning the bedspreads, re-finishing the table tops/counters (for burns), etc. The additional charges could run upwards of $200-$600.00, or more. If you or your guests smoke, we would encourage you and anyone else to smoke on the Lanai, and not in the unit.

Should any of the Condo units be sold or become unavailable during the reservation period, we will make every reasonable effort to book or locate comparable accommodations. If there are none available, you will be offered an "upgraded" or "downgraded" unit with the option to accept or decline. If the replacement Condo is unacceptable or if we are unsuccessful, the customer will get a refund of all prepayments (rent, security/damage deposit, cleaning fee) made. All parties will then be released from any further liability or obligation.

If you would like to contact Waikiki Vacation Condos to inquire about "availability", fill out the form at this link: Contact US   and we will get in touch with you ASAP.

If you have any questions, or would like to make a reservation, call: 1-808-922-1659.

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All information contained herein is obtained from sources deemed reliable, no representation is made as to the accuracy thereof, & it is submitted subject to errors, omissions, changes & withdrawals without notice.